Acceptable Use Policy

Effective Date: 01.01.2020

1. Introduction

This Acceptable Use Policy ("Policy") governs the use of the websites, software, APIs, services and platforms (collectively, the "Services") provided by YML Innovation ("YML Innovation", "we", "our", or "us").

This Policy forms part of our Terms of Service and applies to every customer, user, administrator, contractor and any other person accessing or using our Services.

By using our Services, you agree to comply with this Policy.

2. Purpose

Our Services are designed to automate accounting, reconciliation, financial workflows, reporting and operational processes for hotels and accommodation providers.

To protect our customers, infrastructure and third parties, all users must use the Services responsibly, lawfully and securely.

3. Compliance With Laws

Users must comply with all applicable laws and regulations, including those relating to:

• privacy

• data protection

• financial reporting

• anti-money laundering

• sanctions

• taxation

• intellectual property

• employment

• cybersecurity

• consumer protection

Users are responsible for ensuring their use of the Services complies with the laws applicable in their jurisdiction.

4. Permitted Use

You may use the Services only for legitimate business purposes.

Examples include:

• hotel accounting

• reconciliation

• financial reporting

• payment reconciliation

• reservations processing

• workflow automation

• document processing

• business analytics

• integrations with authorised systems

5. Prohibited Activities

You must not use the Services to:

• Illegal Activity

• violate any applicable law

• facilitate criminal conduct

• engage in fraud

• launder money

• evade taxes

• circumvent sanctions

• engage in deceptive business practices

Security Violations

You must not:

• attempt to gain unauthorised access to any system

• probe or scan for vulnerabilities

• interfere with security features

• bypass authentication

• perform penetration testing without written approval

• introduce malware, ransomware, viruses or malicious code

• interfere with the availability of the Services

Abuse of the Platform

You must not:

• overload the Services

• perform denial-of-service attacks

• excessively consume computing resources

• abuse APIs

• scrape data without permission

• automate access beyond documented limits

• interfere with another customer's use

Misuse of Customer Data

You must not:

• upload data you are not authorised to process

• process personal information unlawfully

• attempt to access another customer's information

• use the platform to harvest personal information

• store sensitive information unless required for legitimate business purposes and permitted by applicable law

Financial Misconduct

You must not use the Services to:

• falsify accounting records

• manipulate financial reports

• conceal fraudulent transactions

• facilitate accounting fraud

• intentionally create inaccurate reconciliations

• produce misleading audit information

Intellectual Property

You must not:

• copy or reproduce the Services except as permitted

• reverse engineer the software except where prohibited from restricting such rights by law

• remove copyright notices

• copy algorithms

• extract source code

• create competing services using our proprietary technology

Harmful Content

Users must not upload or distribute:

• malware

• spyware

• ransomware

• phishing content

• illegal material

• defamatory material

• obscene material

• content that infringes intellectual property rights

6. AI and Automation

Where the Services provide automated processing, artificial intelligence or machine learning functionality, users must not:

• use automated outputs as a substitute for appropriate financial oversight

• intentionally manipulate AI models

• attempt prompt injection or model exploitation

• use outputs for unlawful purposes

• use the Services to generate fraudulent financial information

Users remain responsible for verifying accounting outcomes before relying upon them.

7. User Responsibilities

Users are responsible for:

• maintaining secure passwords

• protecting API credentials

• maintaining access controls

• ensuring authorised users only access the Services

• monitoring account activity

• reporting suspected security incidents promptly

Customers are responsible for all activity performed using their accounts.

8. Customer Data

Customers retain ownership of their data.

Users must ensure that:

• they have the legal right to upload the data

• they have appropriate permissions from relevant parties

• uploaded information does not infringe third-party rights

• uploaded information complies with applicable privacy laws

9. Third-Party Integrations

Our Services may integrate with third-party platforms including:

• Property Management Systems (PMS)

• Point-of-Sale systems

• Accounting software

• Banking platforms

• Payment gateways

• Revenue management systems

Users must comply with the applicable terms and conditions of those third-party providers.

YML Innovation is not responsible for the availability, functionality or security of third-party services.

10. API Usage

Where APIs are provided, users must not:

• exceed published rate limits

• circumvent authentication

• share API credentials

• create excessive automated requests

• attempt to discover undocumented endpoints

• interfere with API availability

We may suspend API access where misuse is detected.

11. Security

Users must not attempt to:

• compromise the integrity of the Services

• bypass security controls

• interfere with encryption

• impersonate other users

• gain elevated privileges

• access systems beyond authorised permissions

Any suspected vulnerability should be reported responsibly to YML Innovation rather than publicly disclosed.

12. Monitoring and Enforcement

To protect our customers and Services, YML Innovation may monitor use of the Services for security, operational and compliance purposes.

Where we reasonably believe this Policy has been breached, we may:

• investigate the activity

• remove content

• suspend access

• terminate accounts

• restrict API access

• notify affected customers

• cooperate with law enforcement

• take legal action where appropriate

13. Reporting Violations

Suspected violations of this Policy may be reported to:

Email: sales@arieloi.com

Please provide sufficient information to enable us to investigate.

14. Consequences of Breach

Violations may result in:

warnings

temporary suspension

permanent termination

removal of data

suspension of integrations

legal proceedings

claims for damages where permitted by law

Nothing in this Policy limits any rights available to YML Innovation under law or contract.

15. Changes to This Policy

We may update this Policy from time to time.

Material changes will be published on our website together with the updated effective date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

16. Contact

If you have questions regarding this Policy, please contact:

YML Innovation

Email: sales@arieloi.com

Website: www.arieloi.com